We at Great Party Hub(owned by Gravia Technologies) have done quality check of products But in case you wish to return the product, please reach out to us and we will take care of everything for you.
We offer refunds / replacements only in following cases:
- You received a wrong shipment
- You received a damaged product
In any of the above case, please raise a return/ replacement request within 7 (seven) days from the date of delivery. To raise a return / refund request in such cases, please drop us an email at contact@greatpartyhub.com
No return or any other claim will be acceptable or valid after the expiration of 7 days from the time of delivery of the product.
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Please allow us 48 hours to review your request. Once the request is approved, we will initiate a reverse pickup. Our courier partner will pick the order from your doorsteps.
Upon receiving the returned order, our service team will review the same. If the issues described by you are verified, our team will initiate a refund within 24 hours. The refund should take 4-6 working days to process.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@greatpartyhub.com